Privacy Policy

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 Effective Date: 2025-05-24

At NorthernThread Wellness, your privacy matters. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, schedule a session, or communicate with us. It reflects our commitment to protecting your rights and ensuring compliance with Canadian privacy laws.

NorthernThread Wellness is a coaching practice based in British Columbia, Canada. We offer life coaching services to adults (19+) and use this website to provide information, support client bookings, and share relevant resources.

We may collect the following types of personal information:

• Your name, email address, and phone number
   
• Demographic information (e.g. age, location)
   
• Information you share when booking a session or completing an intake form
   
• Technical information (e.g. IP address, browser type, date and time of visit)
   

We only collect personal information necessary for the services we offer.

We collect information when you:

• Fill out a contact or intake form
   
• Book a session online
   
• Email, text, or otherwise contact us
   
• Visit or interact with our website
   

We do not collect personal information without your knowledge or consent.

Your personal information is collected for the following purposes:

• To provide life coaching services
   
• To communicate with you about sessions and updates
   
• To manage bookings and client files
   
• To respond to inquiries or feedback
   
• To comply with legal or regulatory obligations
   
• To improve our website and service offerings
   

All information is stored securely and accessed only by authorized personnel. We take reasonable steps to protect your personal data from unauthorized access, loss, or disclosure.

Please note that while we aim to safeguard your information, no online method of transmission or storage is completely secure.

We do not sell, rent, or trade your personal information.

Your information may only be disclosed:

• With your explicit consent
   
• When required by law (e.g. court order, safety concerns)
   
• To prevent risk of harm to you or others
   

Our website may use cookies and analytics tools to collect non-identifiable data (e.g. page visits, traffic sources). This helps us better understand user activity and improve website performance.

You may choose to disable cookies in your browser settings.

In accordance with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access your personal information
   
• Request corrections to your data
   
• Withdraw consent at any time
   
• Ask how your information is being used
   

To make a request, please contact us directly.

We may use third-party providers to manage emails, bookings, or website functionality. These services are expected to follow Canadian privacy standards and only use your information as needed to perform their role.

If you have any questions about your privacy or this policy, please reach out:

Symone O’Neill
NorthernThread Wellness
📧 Email: NORTHERNTHREADWELLNESS@hotmail.com
📍 Located in British Columbia, Canada

We may update this Privacy Policy to reflect changes in laws or our practices. The most recent version will always be available on our website, with the effective date clearly marked.

By continuing to use this website, you acknowledge and agree to the terms outlined in this policy.